Speaker

BAS21 | Speaker Dr Nora Reich
Dr Nora Reich
Product Owner Big Data & AI
KfW Bankengruppe

Dr. Nora Reich joined KfW Bankengruppe in 2018 in order to foster the use of advanced analytics and automation techniques at KfW's customer touchpoints and internal processes. Current projects include automated E-Mail classification, process automation, fraud detection and forecasting. Dr. Reich has extensive professional experience in using data and analytics as basis for business decisions and solutions, which she also gained from earlier positions at DHL Parcel Germany and mm customer strategy. She holds a PhD in economics from the University of Hamburg.

 

15:10—15:30

E-Mail routing with neural networks

  • Dr Nora Reich, Product Owner Big Data & AI, KfW Bankengruppe