Speaker

BAS21 | Speaker Aleksander Potrykus
Aleksander Potrykus
Global Product Owner Chatbot & Chat
TUI

Digital enthusiast and 24/7 customer advocate. Always on duty to serve customers in a better and faster way by combining the best of digitalization and personal service.

 

14:50—15:10

The dark side of the chatbot

  • Olaf Erichsen, CEO, Heldenkombinat Technologies

  • Aleksander Potrykus, Global Product Owner Chatbot & Chat, TUI